Booking Policy
Last updated: 20 July 2025
1. How to Book:
Appointments can be made via phone, Instagram, or email. Once confirmed, you will receive a booking confirmation via email.
2. Deposits:
A deposit may be required to hold your appointment, especially for premium services like ceramic coating. Deposits are applied to the final balance.
3. Arrival Times:
Please arrive on time for your scheduled appointment. Late arrivals may result in reduced service time or rescheduling.
4. Vehicle Preparation:
Please remove all personal items from the vehicle prior to service. We are not responsible for valuables left inside.
5. Weather Policy:
In the event of poor weather conditions, we may reschedule your appointment to ensure optimal results.
Terms & Conditions
Last updated: 20 July 2025
By accessing our website or booking a service with Whip Wash Detailing Ltd, you agree to the following terms and conditions:
1. Services Provided
We offer professional car detailing services, including but not limited to exterior and interior cleaning, paint correction, and ceramic coating. Services are subject to availability and may vary depending on vehicle condition.
2. Pricing & Payment
All prices are listed in GBP and may vary based on vehicle size, condition, or additional services. Full payment is due upon completion of the service unless otherwise agreed. We accept payment via card, contactless, cash, or bank transfer.
3. Cancellations & Rescheduling
We require at least 48 hours’ notice for cancellations or rescheduling. Late cancellations may be subject to a fee. No-shows may result in denial of future bookings.
4. Vehicle Condition
Clients are expected to disclose any known issues (e.g., delicate trim, loose parts, pet hair, stains). We are not liable for damage resulting from pre-existing conditions or improperly secured components.
5. Liability
While we take every precaution, Whip Wash Detailing Ltd is not responsible for:
- Damage from existing vehicle defects
- Items left in the vehicle
- Weather-related delays or rescheduling
6. Satisfaction Guarantee
If you’re not satisfied with a service, please notify us within 24 hours. We’ll do our best to resolve the issue promptly.
7. Intellectual Property
All content on this site, including logos, text, and images, is the property of Whip Wash Detailing Ltd and may not be used without permission.
8. Governing Law
These terms are governed by the laws of England and Wales.